Website https://twitter.com/kerjamedia PT Envisi Mitra Tekindo
CRM Consultant
Job Description:
- Working closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution.
- Receiving instructions from the Project Manager and reporting to her/him.
- Discovery and design workshops to identify client requirements.
- Design of Zendesk Solutions to meet client requirements.
- Build of Zendesk Solutions using configuration.
- Data migrations and integration using data transfer tools.
- Create some automation using workflow, process builder and flow
- Create field filter, dependency field, and validation rules to increasing the data quality
- Create and configure the approval process, email alert, email template, report and dashboard
- Working with some technical persons to develop some customization purpose.
- Ensure and maintain quality and functionality (QA).
- Mentoring and training new hires for Zendesk product
Requirement:
- Bachelor Degree of Computer Science / Information Technology
- Minimum 1 years of experience delivering Zendesk implementation projects and Fresh Graduate Welcome to Apply
- Understanding of Agile and SCRUM is a plus point.
- Knowledge of Marketing Cloud and Community Cloud is a plus point.
- Excellent verbal and written communication skills in English and Indonesian.
- Demonstrated ability to meet deadlines.
To apply for this job please visit www.jobstreet.co.id.
